Customers expect quick answers at any hour, often on WhatsApp rather than email. We build chatbots and voice assistants that answer common questions from your own content, capture leads and bookings, and pass the conversation to a person when the question needs one.
What's included
- Website chat, WhatsApp Business and in-app assistants
- Answers drawn from your FAQs, product information and policies
- Lead capture, appointment booking and order-status lookups
- Conversations in English, Hindi, Bengali and other Indian languages
- Voice assistants for phone lines, with speech recognition and natural-sounding replies
- Handover to your team with the full conversation history
How we work
We review the questions your team answers most often and decide which ones the bot should handle. The bot is tested with real conversations before launch, and afterwards we review transcripts regularly to fill gaps in its knowledge and improve its answers. Your team can review conversations and update the content the bot answers from, without waiting for a developer.