An AI agent goes beyond answering questions. It can read a request, look up information in your systems, take a series of actions and hand over to a person when judgement is needed. We build agents for routine, rules-heavy work where the time saved is easy to measure.

What's included

  • Process mapping to find the tasks that suit an agent, and those that do not
  • Agents that triage emails, tickets and forms and route them to the right team
  • Document processing that reads invoices, orders and applications into your systems
  • Connections to your CRM, ERP, helpdesk and messaging apps through their APIs
  • Approval steps, spending limits and escalation to people
  • Logs of every action, with dashboards to review accuracy

How we work

We start with one workflow and write down what the agent may and may not do. At first it runs in shadow mode, suggesting actions for a person to approve, and it gains more independence only when the logs show it is reliable.