CRM

Anovatech Institute of Crystalline Technology Customer Relationship Management solutions leverage techniques like predictive modelling, gathering intelligent insights through forecasting, data mining, and text mining to put the customer at the center of everything. We help our clients accelerate their CRM transformation initiatives to increase sales, boost productivity and improve customer service – while reducing operational cost and increasing time-to-market.

CRM Solution With Aict

Aict is well known to the world for maintaining quality customer relationships. CRM works diagonally in all departments to match customer-centric thinking. The benefits of such an interactive and/or connected system is that it is cost effective, increases efficiency and improves customer satisfaction. At Aict, our foremost approach to CRM solutions is very unique. Our’s CRM software applications are completely based on a comprehensive understanding of the exclusive needs of our customers. With our salient approach, we deliver purpose-built, flexible Customer Relationship Management (CRM) solutions, which help you to achieve your targets very quickly and effectively.

With Aict you have the freedom to choose your own, unique customer relationship management solutions, which best fit your business requirements. You have complete flexibility in deployment methods that may be on-site or on-demand through the web.

The Value Of CRM

Studies show that 15% of the customers will account for 45% of the revenues. CRM based approach identifies these high value customers and optimizes processes and services for them, helping you to stay connected to your consumers. Patrons of a customer centred organizations feel more valued. With our CRM solutions, customers’ requests are dealt with more rapidly and accurately because, all the information required for servicing the request is in one place.

Smart Office CRM

There are many solutions in the industry like CRM, HR solution that addresses specific task only. There are many unique solution from Aict which is a package of multiple solutions like CRM, Sales management, employee management, HR solutions and much more. It provides a live environment among the employees, management, and the customers with swift communication that aids faster completion of the project.

LMS

Today’s corporate learners are everywhere and they come in all stripes. In-house employees and mobile workers. Partners, suppliers, and customers. Baby Boomers and Millennials. Casual learners and deep knowledge divers. They all need to be cultivated, developed, and retained. But you cannot do it effectively if you rely on learning management systems and processes, while not following best practices.

Education CRM

Education is no different, apart from the fact that here, the student is your customer, not exactly the customer, but need to be treated like one. They are more aware and selective than before, need a fast answer to their queries and have plenty of choices, not just for the institution, but also for the medium of study. Schools need to adapt to this change in approach and hence are investing in the higher education CRM technology to stay ahead in the competition.

DMS

DMS is a systems that include Capturing, Classification of using metadata, Indexing, Searching & retrieval, Versioning, Versioning of documents. Although such systems deal almost exclusively with explicit knowledge, the huge volume of documents that an organization has to deal with makes them useful and in some cases even mandatory. DMS is a part of content management systems.

Effective CRM Usage

  • When you are at your desk, or otherwise connected to the Internet, ALWAYS have the CRM application open.
  • Record information when it happens or as soon as possible. DO NOT write everything down on bits of paper and try to update the system at the end of the week.
  • Use the CRM system to record all your planned activities – if you just told to your client or customer that you would call them at three-o-clock in three weeks’ time – record it on the CRM system – it, in turn, acts as a reminder.
  • Use the CRM to plan to your activities at the start of the working day and the working week, look through the CRM system for all your meetings, for all the calls you have to make, for all the reports you have to prepare. You’ll be impressed by how much more organized and focused you can become.
  • If you are in sales pay particular attention to the pipeline. It will always tell you where to focus for gain.

Our Customer Relationship Management (CRM) solution will provide you an inclusive view of customer interactions across your sales, marketing, and customer service teams. This will help your employees to collaborate, respond promptly and knowledgeably to customer inquiries and sales opportunities. We maintain your customer data on a highly secure partner web platform.

If you are not sure where to begin or how to make the right decision, REQUEST A QUOTE NOW. We would love to assist you.

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